FLEX AUDIOLOGY

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rick pope

My wife dragged me, kicking and screaming, to Flex Audiology. I knew I didn't need hearing aides, but I needed to convince her. Now, not only do I wear them, I also took my mom and step-dad for fitment as well. We've all been very satisfied with the service and equipment we received.
Jim Crafton

Erica is very knowledgeable she explained all options very well. And covered all the insurance questions I had. After picking up my hearing aids she scheduled several return visits to adjust them as needed. I would definitely recommend Flex Audiology.
lm rohan

I recently went to Dr. Person after being unhappy with the performance of my hearing aids which I had purchased elsewhere several years ago. I was very pleased with the results. She found the problem with the aids and corrected it and made adjustments. I now hear better than I have in years, I could not be happier with the results. The evaluation of my hearing problem was very thorough and Erica was very patient, listened to my concerns and explained things completely. I would give six stars if I could.
Smith Bonnie

Very professional staff, yet quite people oriented. I had my old hearing aids for quite a few years and they just weren't working for me anymore. I noticed a hearing aid shop in the old Kroger plaza. I no longer had an ear Dr. I made an appointment and it was the best thing I have done in a long time. Dr Persons checked my hearing and ears inside and out, literally. I was able to actually view the inside of my ear, and that was interesting. It was found I could not hear voices in my left ear. We talked about solutions. I decided I wanted the pair called cross overs. The voices coming to my left ear cross over to my better hearing right ear. The cost was less than I paid for my first pair. Now that was impressive! LOL. They are also much smaller, and to top it off I have an app on my phone where I can turn the volume and treble, etc up or down. You can also do the volume on the aid if you prefer. Dr Persons is great too. I highly recommend her and her services. Oh and her front desk help is great too.
Chris Rahschulte

Extremely professional and very thorough. Dr. Person took the needed time to explain all of the exam, options, costs, next steps, etc. Accessible and willing to work with me. Would highly recommend!
Peggy Davis

Pleasant atmosphere professional and caring
Dillon Dorrell

Very satisfied with hearing aids and knowledge/ professionalism of their service.
Tammy Harris

It was my first visit and they were awesome..couldn't ask for a better doctor..they were very friendly and actually talked to you and didn't try to rush you out the door..
Kerry Hartman

Dr. Person was great...I came to her with a hearing problem - she asked me to "describe the symptoms." I said " Homer's a fat dude, and Marge has big blue hair." Needless to say, I hope to hear much better when I get my hearing aids. She was very thorough in her testing & evaluation. Would definitely recommend !
flybyu1776

Got appointment in an reasonable amount of time.
I had a tube replaced they charged a reasonable amount and did a fine job. I'll be going back to them for more maintenance.
Kim Scott

I highly recommend Flex Audiology. Dr. Erica and her staff walked me through the insurance process on getting my new hearing aids. It is very easy to make an appointment, with minimal wait time.
Mike Schnebelt

Very helpful and easy to work with very professional Dr. Erica was great.
Best thing I've done in a long time don't know why I waited so long. Definitely a game changer. Very happy with product, service, and staff.
Bonnie Meyers Brinker

Erica is very professional and kind. This was my second pair of hearing aids first ones I got in Florida. She is the best audiologist in the Greater Cincinnati area. I highly recommend Flex Audiology.
Sharon Perfect

Dr. Erica & staff are great! Explained everything to my Mom who is 86! Very easy to get an appointment and no wait time in the Office.
John P. Haeufle

Dr. Person was very thorough and very informative. Making it easy for me to understand the need and the comfort for me to make my decision for hearing aids. I realize what I was missing.

Thank You!
Gerald Long

Dr. Person was very knowledgeable and she was not interested in selling us the top of the line, she just wanted us to have the right aid at the right price. I have had a follow up and adjsutments went very well. he encouraged me to come with any and all complaints. There were none. We are blessed with adding these to our health needs.
Brian Dotson

I had approached two other well - established hearing aid offices in my area, and realized that I was being tested and advised by a trained sales technician. Because of my audio engineering background, I had some questions of a more technical nature. Being tested by Dr. Person, I found a much higher level of professionalism. Her answers indicated that she clearly understood audio much better than the mainstream company offices that I had seen. Dr. Person continues to listen well to my requests for adjustment and responds by making adjustments in the Starkey Labs software supporting my hearing aids accurately. She is also extremely enthusiastic about her work, and pleasant to work with!
stephen lieland

I was pleasantly surprised to find a company that cares deeply about their customers hearing issues. They provide top line hearing aids with awesome technical features that are reasonably priced. The audiologist is very knowledgeable with the hearing testing and the hearing aids. Go find out for yourself.
tom miles

she did a great job, went that extra mile to help me out , and the aids work great
Ronald Stehlin

Erica was very thorough with my hearing exam and explained the results of each test taken. She is extremely professional and personable. I highly recommend Erica to anyone seeking the experience of renewed hearing. I give her 5 stars all the way.
Bonnie Brinker

I had the best most complete hearing test since I left FL, very thorough and professional. Dr. Erica adjusted my 7 year old Unitron hearing aides and informed me that one of them for my left ear was broken, she gave me the options I could use to fix the problem and pricing for new hearing aides. I was more than completely satisfied with her service and her kind concern. Highly recommend her to anyone with hearing problems. Bonnie Brinker
Kathy Crawford

I was nervous about getting hearing aids even though I knew that I really needed them. Erica answered all of my questions in terms that I could understand. And always made time for me. I never felt rushed or pressured in making decisions. It was easy to get appointments that worked with my schedule. Erica worked with me to make sure that my hearing aids fit, were comfortable and that I was hearing the way that I did 30 years ago. Thank you, Erica! If I hear anyone mention hearing aids, I refer them to Erica at Flex Audiology.
Marsha Robinson

My husband, Brent, went to see Dr. Erica at Flex Audiology a few weeks ago and was raving about her. She was probably the best audiologist he has been to and he has been to a few! She was so thorough and most importantly she listened. He would recommend her to any and everyone! (he never gives recommendations for anyone so the fact alone that he wanted to write a review about her spoke volume to me!) Thank you Flex Audiology!!
Melanie Wiedeman

I messaged Flex Audiology with some questions about thoughts on surgery vs hearing aids for my child, after a previous surgery failed. She was very helpful giving me an idea of costs for hearing aids and was very quick in responding to my questions. If we choose to go the hearing aid route we will definitely look into purchasing from Flex Audiology.
Charlotte Miller

ERICA IS A VERY PATIENT PERSON. I WAS HAVING TROUBLE WITH HEARING AIDS HURTING MY EARS. SHE FOUND ME SOME, THEY ARE WORKING FINE FOR ME NOW. THANK YOU ERICA