Is Your Hearing Care Covered? Understanding Blue Cross Blue Shield Insurance: The Flex Audiology Show #8

04/03/2024 | Flex Audiology Show, Insurance, Patient Resources

Let’s get to the bottom of what Blue Cross Blue Shield has to offer

There are many insurance options available, which is a good thing, but it can be overwhelming when trying to choose one or navigate your current policy.

Blue Cross Blue Shield is ubiquitous as many of our patients use it to help them offset the cost of improving their hearing. I want to talk a little more in-depth about it so you or your loved ones have a better understanding.

How Do You Know if Your Policy Covers Hearing Care?

There are two ways we can help you find out if you are covered:

  1. Enter your info on our secure website, and one of our insurance specialists will get back to you with all the details you need.
  2. Phone our office and ask for Ashley. She will be able to help you right away, and you can ask any questions you have.

You’re always welcome to drop in for a visit as well. If discussing face to face is the most comfortable for you, give us a call to arrange a time. Whichever is best for you, we can accommodate.

Basics of Blue Cross Blue Shield

There are two types of insurance. One allows you to go shopping for a hearing device anywhere that BCBS is accepted, and the other version chooses the vendor for you. 

We are lucky in Indiana to have a relatively high benefit cap at $2400. In comparison, Ohio residents are capped at $1000. This funded benefit is the most popular among our patients, but that doesn’t mean it’s the only option. 

There are policies that provide you with a higher benefit upfront but limit your selection of who you can buy from. 

MediBlue has a $3000 benefit which sounds great, but it may be too good to be true. You must use whichever third-party vendor they are working with, which tends to change regularly. 

Even once you’ve agreed to the current third-party vendor, your benefit will be applied to whichever base model they have. Your choice is very limited. 

At this point, we can step in and help you make adjustments to the devices so they are optimized to your specific needs. 

[Check Out Our Podcast For The Latest On All Things Hearing Care.

Where Can You Get More Info? 

We do everything we can to stay on top of what insurance companies are offering and what their process is to help people’s hearing. We work with many third-party vendors, but, unfortunately, not all of them. 

Knowing your policy details is the only way to provide a definitive answer on the best course of action for you. 

Our website has a list of insurance companies that we work with and have extensive knowledge about. If you don’t see yours listed, please contact us, and we can help guide you in the right direction.  

Treat Yourself to a Coffee After Dealing with Insurance Companies

Talking insurance can sap your energy, so there’s no better way to revive yourself than with a hot cup of joe. One of my favorite spots in Lawrenceberg is a little place called Funny Farm Coffee Co.

It’s located down near the Ohio river right on High St. Right when you walk in, you’re treated the that amazing coffee smell and you know you’re in for a treat.

I recently discovered their back courtyard area as well. This is perfect after a long day of dealing with insurance companies. It provides a great relaxing experience.

They have a great food menu that has converted me into a breakfast person. I normally skip that meal, but their breakfast sandwich has got me re-thinking that.

This is a great place to have in our town and I highly recommend it. It’s got great character, and the staff there are friendly and knowledgeable. If you have any coffee questions, they got answers and since they’ve been there for so long, they know about the town and its happenings as well.

Check out their menu here.

We Are Here to Help Anyway We Can

Whether it’s insurance companies or coffee shops, we do our best to ensure you’re taken care of. Please contact us anytime with your questions, comments, and concerns. 

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Dr. Person Au.D, CCC-A

Dr. Person has been a private practice owner since 2005. She currently specializes in hearing aids, tinnitus management and vestibular diagnostics, while operating in an unbundled service delivery model. Dr. Person is the host of The Unbundled Audiologist podcast. She serves as the incoming VP of Audiology for ISHA for a three year term. Her greatest accomplishment is creating a life where she can serve others while still spending quality time with her husband and two small children.