Your detailed walkthrough of what to expect, who you will meet, common FAQ’s and whether we’re the right fit for each other
How to Find Us and Where to Go
Frequently Asked Questions Ahead of Your First Appointment
Some of the most common questions or concerns ahead of your appointment with Flex Audiology
What Will Happen When I Enter Your Practice?
What is The Typical Investment for Hearing Aids?
How Long Do Hearing Aids Last?
Can I Bring Somebody With Me to the Appointment?
How Long Will the Appointment Last?
What Happens in a Hearing Test?
“Whether it is a friendship or a relationship,
all bonds are built on trust. Without it, you have nothing.”
Dream Patients: The Type of People That We Love Working With
Having cared for the hearing health of tens of thousands of local people, we have learned a lot about who we enjoy working with and who is not the right fit for our services.
With us truly valuing each other’s time, it’s important that we ensure that we’re the right fit for each other and share the same values before progressing with what will be a long-term relationship.
That’s why we have developed this document to outline what an ideal patient looks like to ensure we’re the right match for each other.
It’s important that you read this document to ensure that this feels like the perfect relationship.

The 3 Core Values of a Dream Patient
If you feel these values represent who you are, then we may just be the perfect match.
Alternatively, if you read this and discovered that it’s not the right relationship to progress with, then there are no hard feelings if you decide that we’re not the right fit for each other.
Kindness
We love what we do because we make a real difference in people’s lives. Many patients become friends—especially those who share our core value of care, connection, and meaningful impact.
Commitment
Better hearing takes work, and we’ll do it together. There’ll be ups and downs, but we’re on the same team—and it’s vital to see this as a journey, not just a destination.
Fun
Though we’re here for a serious reason, it’s still important to have fun. We love working with patients who share our belief that if we’re on this journey together, we may as well enjoy it.




