Important Information Ahead of Your First Appointment at Flex Audiology
Important Information Ahead of Your First Appointment at Flex Audiology
Your detailed walkthrough of what to expect, who you will meet, common FAQ’s and whether we’re the right fit for each other
How to Find Us and Where to Go
Frequently Asked Questions Ahead of Your First Appointment
Some of the most common questions or concerns ahead of your appointment with Flex Audiology
What Will Happen When I Enter Your Practice?
What is The Typical Investment for Hearing Aids?
How Long Do Hearing Aids Last?
Can I Bring Somebody With Me to the Appointment?
How Long Will the Appointment Last?
What Happens in a Hearing Test?
“Whether it is a friendship or a relationship,
all bonds are built on trust. Without it, you have nothing.”
Dream Patients: The Type of People That We Love Working With
Having cared for the hearing health of tens of thousands of local people, we have learned a lot about who we enjoy working with and who is not the right fit for our services.
With us truly valuing each other’s time, it’s important that we ensure that we’re the right fit for each other and share the same values before progressing with what will be a long-term relationship.
That’s why we have developed this document to outline what an ideal patient looks like to ensure we’re the right match for each other.
It’s important that you read this document to ensure that this feels like the perfect relationship.
The 3 Core Values of a Dream Patient
If you feel these values represent who you are, then we may just be the perfect match.
Alternatively, if you read this and discovered that it’s not the right relationship to progress with, then there are no hard feelings if you decide that we’re not the right fit for each other.
Kindness
We love what we do because we make a real difference in people’s lives. Many patients become friends—especially those who share our core value of care, connection, and meaningful impact.
Commitment
Better hearing takes work, and we’ll do it together. There’ll be ups and downs, but we’re on the same team—and it’s vital to see this as a journey, not just a destination.
Fun
Though we’re here for a serious reason, it’s still important to have fun. We love working with patients who share our belief that if we’re on this journey together, we may as well enjoy it.
What Local People Say
Your HearingUp Approved Provider
We are proud to be your dedicated HearingUp Approved Provider in Lawrenceburg and Harrison.
Excellent service. Knowledgable doctors and very nice staff. Highly recommend! Drs Person and McGuire are both professional and compassionate/understanding to their patients concerns and needs. I had tried hearing aids a few years ago only to end up frustrated with them. This time around was a totally different experience. If there is a question that they cannot answer they will reach out to whomever necessary to find the answer. I also deal with tinnitus and Flex Audiology was the only place that offers tinnitus cognitive behavior therapy to learn how to manage my tinnitus. No, tinnitus cannot be cured but it CAN be managed to help you lead a healthier/happier life. I myself am in the healthcare profession and know what to look for as far as quality care. I would not hesitate to recommend Flex Audiology to anyone who has hearing needs.
Donna L
Patient
"Since having my hearing aids fitted, I now feel included with my surroundings and able to hear the beautiful sounds around me. The brain needs clear signals to embed or consolidate new memories. If the signal is fuzzy, the brain decides that the signal is not clear enough to work with."
Patricia
Gerontologist, Patient
"You don't realize how much you're missing out on when you have trouble hearing. I was worried my hearing would only get worse if I didn’t take action. Fortunately, a friend of mine had a great experience at Flex Audiology, which made my decision to seek help much easier. At my first appointment..."
Michael B.
Patient
Excellent service. Knowledgable doctors and very nice staff. Highly recommend! Drs Person and McGuire are both professional and compassionate/understanding to their patients concerns and needs. I had tried hearing aids a few years ago only to end up frustrated with them. This time around was a totally different experience. If there is a question that they cannot answer they will reach out to whomever necessary to find the answer. I also deal with tinnitus and Flex Audiology was the only place that offers tinnitus cognitive behavior therapy to learn how to manage my tinnitus. No, tinnitus cannot be cured but it CAN be managed to help you lead a healthier/happier life. I myself am in the healthcare profession and know what to look for as far as quality care. I would not hesitate to recommend Flex Audiology to anyone who has hearing needs.
Donna L
Patient
"Since having my hearing aids fitted, I now feel included with my surroundings and able to hear the beautiful sounds around me. The brain needs clear signals to embed or consolidate new memories. If the signal is fuzzy, the brain decides that the signal is not clear enough to work with."
Patricia
Gerontologist, Patient
"You don't realize how much you're missing out on when you have trouble hearing. I was worried my hearing would only get worse if I didn’t take action. Fortunately, a friend of mine had a great experience at Flex Audiology, which made my decision to seek help much easier. At my first appointment..."
Michael B.
Patient
Excellent service. Knowledgable doctors and very nice staff. Highly recommend! Drs Person and McGuire are both professional and compassionate/understanding to their patients concerns and needs. I had tried hearing aids a few years ago only to end up frustrated with them. This time around was a totally different experience. If there is a question that they cannot answer they will reach out to whomever necessary to find the answer. I also deal with tinnitus and Flex Audiology was the only place that offers tinnitus cognitive behavior therapy to learn how to manage my tinnitus. No, tinnitus cannot be cured but it CAN be managed to help you lead a healthier/happier life. I myself am in the healthcare profession and know what to look for as far as quality care. I would not hesitate to recommend Flex Audiology to anyone who has hearing needs.
Donna L
Patient
"Since having my hearing aids fitted, I now feel included with my surroundings and able to hear the beautiful sounds around me. The brain needs clear signals to embed or consolidate new memories. If the signal is fuzzy, the brain decides that the signal is not clear enough to work with."
Patricia
Gerontologist, Patient
"You don't realize how much you're missing out on when you have trouble hearing. I was worried my hearing would only get worse if I didn’t take action. Fortunately, a friend of mine had a great experience at Flex Audiology, which made my decision to seek help much easier. At my first appointment..."
Michael B.
Patient
Excellent service. Knowledgable doctors and very nice staff. Highly recommend! Drs Person and McGuire are both professional and compassionate/understanding to their patients concerns and needs. I had tried hearing aids a few years ago only to end up frustrated with them. This time around was a totally different experience. If there is a question that they cannot answer they will reach out to whomever necessary to find the answer. I also deal with tinnitus and Flex Audiology was the only place that offers tinnitus cognitive behavior therapy to learn how to manage my tinnitus. No, tinnitus cannot be cured but it CAN be managed to help you lead a healthier/happier life. I myself am in the healthcare profession and know what to look for as far as quality care. I would not hesitate to recommend Flex Audiology to anyone who has hearing needs.
Donna L
Patient
"Since having my hearing aids fitted, I now feel included with my surroundings and able to hear the beautiful sounds around me. The brain needs clear signals to embed or consolidate new memories. If the signal is fuzzy, the brain decides that the signal is not clear enough to work with."
Patricia
Gerontologist, Patient
"You don't realize how much you're missing out on when you have trouble hearing. I was worried my hearing would only get worse if I didn’t take action. Fortunately, a friend of mine had a great experience at Flex Audiology, which made my decision to seek help much easier. At my first appointment..."
Michael B.
Patient
What Local People Say
Your HearingUp Approved Provider
We are proud to be your dedicated HearingUp Approved Provider in Lawrenceburg and Harrison.
Excellent service. Knowledgable doctors and very nice staff. Highly recommend! Drs Person and McGuire are both professional and compassionate/understanding to their patients concerns and needs. I had tried hearing aids a few years ago only to end up frustrated with them. This time around was a totally different experience. If there is a question that they cannot answer they will reach out to whomever necessary to find the answer. I also deal with tinnitus and Flex Audiology was the only place that offers tinnitus cognitive behavior therapy to learn how to manage my tinnitus. No, tinnitus cannot be cured but it CAN be managed to help you lead a healthier/happier life. I myself am in the healthcare profession and know what to look for as far as quality care. I would not hesitate to recommend Flex Audiology to anyone who has hearing needs.
Donna L
Patient
"Since having my hearing aids fitted, I now feel included with my surroundings and able to hear the beautiful sounds around me. The brain needs clear signals to embed or consolidate new memories. If the signal is fuzzy, the brain decides that the signal is not clear enough to work with."
Patricia
Gerontologist, Patient
"You don't realize how much you're missing out on when you have trouble hearing. I was worried my hearing would only get worse if I didn’t take action. Fortunately, a friend of mine had a great experience at Flex Audiology, which made my decision to seek help much easier. At my first appointment..."
Michael B.
Patient
Excellent service. Knowledgable doctors and very nice staff. Highly recommend! Drs Person and McGuire are both professional and compassionate/understanding to their patients concerns and needs. I had tried hearing aids a few years ago only to end up frustrated with them. This time around was a totally different experience. If there is a question that they cannot answer they will reach out to whomever necessary to find the answer. I also deal with tinnitus and Flex Audiology was the only place that offers tinnitus cognitive behavior therapy to learn how to manage my tinnitus. No, tinnitus cannot be cured but it CAN be managed to help you lead a healthier/happier life. I myself am in the healthcare profession and know what to look for as far as quality care. I would not hesitate to recommend Flex Audiology to anyone who has hearing needs.
Donna L
Patient
"Since having my hearing aids fitted, I now feel included with my surroundings and able to hear the beautiful sounds around me. The brain needs clear signals to embed or consolidate new memories. If the signal is fuzzy, the brain decides that the signal is not clear enough to work with."
Patricia
Gerontologist, Patient
"You don't realize how much you're missing out on when you have trouble hearing. I was worried my hearing would only get worse if I didn’t take action. Fortunately, a friend of mine had a great experience at Flex Audiology, which made my decision to seek help much easier. At my first appointment..."
Michael B.
Patient
Excellent service. Knowledgable doctors and very nice staff. Highly recommend! Drs Person and McGuire are both professional and compassionate/understanding to their patients concerns and needs. I had tried hearing aids a few years ago only to end up frustrated with them. This time around was a totally different experience. If there is a question that they cannot answer they will reach out to whomever necessary to find the answer. I also deal with tinnitus and Flex Audiology was the only place that offers tinnitus cognitive behavior therapy to learn how to manage my tinnitus. No, tinnitus cannot be cured but it CAN be managed to help you lead a healthier/happier life. I myself am in the healthcare profession and know what to look for as far as quality care. I would not hesitate to recommend Flex Audiology to anyone who has hearing needs.
Donna L
Patient
"Since having my hearing aids fitted, I now feel included with my surroundings and able to hear the beautiful sounds around me. The brain needs clear signals to embed or consolidate new memories. If the signal is fuzzy, the brain decides that the signal is not clear enough to work with."
Patricia
Gerontologist, Patient
"You don't realize how much you're missing out on when you have trouble hearing. I was worried my hearing would only get worse if I didn’t take action. Fortunately, a friend of mine had a great experience at Flex Audiology, which made my decision to seek help much easier. At my first appointment..."
Michael B.
Patient
Excellent service. Knowledgable doctors and very nice staff. Highly recommend! Drs Person and McGuire are both professional and compassionate/understanding to their patients concerns and needs. I had tried hearing aids a few years ago only to end up frustrated with them. This time around was a totally different experience. If there is a question that they cannot answer they will reach out to whomever necessary to find the answer. I also deal with tinnitus and Flex Audiology was the only place that offers tinnitus cognitive behavior therapy to learn how to manage my tinnitus. No, tinnitus cannot be cured but it CAN be managed to help you lead a healthier/happier life. I myself am in the healthcare profession and know what to look for as far as quality care. I would not hesitate to recommend Flex Audiology to anyone who has hearing needs.
Donna L
Patient
"Since having my hearing aids fitted, I now feel included with my surroundings and able to hear the beautiful sounds around me. The brain needs clear signals to embed or consolidate new memories. If the signal is fuzzy, the brain decides that the signal is not clear enough to work with."
Patricia
Gerontologist, Patient
"You don't realize how much you're missing out on when you have trouble hearing. I was worried my hearing would only get worse if I didn’t take action. Fortunately, a friend of mine had a great experience at Flex Audiology, which made my decision to seek help much easier. At my first appointment..."
Michael B.
Patient
What Local People Say
Your HearingUp Approved Provider
We are proud to be your dedicated HearingUp Approved Provider in Lawrenceburg and Harrison.
Excellent service. Knowledgable doctors and very nice staff. Highly recommend! Drs Person and McGuire are both professional and compassionate/understanding to their patients concerns and needs. I had tried hearing aids a few years ago only to end up frustrated with them. This time around was a totally different experience. If there is a question that they cannot answer they will reach out to whomever necessary to find the answer. I also deal with tinnitus and Flex Audiology was the only place that offers tinnitus cognitive behavior therapy to learn how to manage my tinnitus. No, tinnitus cannot be cured but it CAN be managed to help you lead a healthier/happier life. I myself am in the healthcare profession and know what to look for as far as quality care. I would not hesitate to recommend Flex Audiology to anyone who has hearing needs.
Donna L
Patient
"Since having my hearing aids fitted, I now feel included with my surroundings and able to hear the beautiful sounds around me. The brain needs clear signals to embed or consolidate new memories. If the signal is fuzzy, the brain decides that the signal is not clear enough to work with."
Patricia
Gerontologist, Patient
"You don't realize how much you're missing out on when you have trouble hearing. I was worried my hearing would only get worse if I didn’t take action. Fortunately, a friend of mine had a great experience at Flex Audiology, which made my decision to seek help much easier. At my first appointment..."
Michael B.
Patient
Excellent service. Knowledgable doctors and very nice staff. Highly recommend! Drs Person and McGuire are both professional and compassionate/understanding to their patients concerns and needs. I had tried hearing aids a few years ago only to end up frustrated with them. This time around was a totally different experience. If there is a question that they cannot answer they will reach out to whomever necessary to find the answer. I also deal with tinnitus and Flex Audiology was the only place that offers tinnitus cognitive behavior therapy to learn how to manage my tinnitus. No, tinnitus cannot be cured but it CAN be managed to help you lead a healthier/happier life. I myself am in the healthcare profession and know what to look for as far as quality care. I would not hesitate to recommend Flex Audiology to anyone who has hearing needs.
Donna L
Patient
"Since having my hearing aids fitted, I now feel included with my surroundings and able to hear the beautiful sounds around me. The brain needs clear signals to embed or consolidate new memories. If the signal is fuzzy, the brain decides that the signal is not clear enough to work with."
Patricia
Gerontologist, Patient
"You don't realize how much you're missing out on when you have trouble hearing. I was worried my hearing would only get worse if I didn’t take action. Fortunately, a friend of mine had a great experience at Flex Audiology, which made my decision to seek help much easier. At my first appointment..."
Michael B.
Patient
Excellent service. Knowledgable doctors and very nice staff. Highly recommend! Drs Person and McGuire are both professional and compassionate/understanding to their patients concerns and needs. I had tried hearing aids a few years ago only to end up frustrated with them. This time around was a totally different experience. If there is a question that they cannot answer they will reach out to whomever necessary to find the answer. I also deal with tinnitus and Flex Audiology was the only place that offers tinnitus cognitive behavior therapy to learn how to manage my tinnitus. No, tinnitus cannot be cured but it CAN be managed to help you lead a healthier/happier life. I myself am in the healthcare profession and know what to look for as far as quality care. I would not hesitate to recommend Flex Audiology to anyone who has hearing needs.
Donna L
Patient
"Since having my hearing aids fitted, I now feel included with my surroundings and able to hear the beautiful sounds around me. The brain needs clear signals to embed or consolidate new memories. If the signal is fuzzy, the brain decides that the signal is not clear enough to work with."
Patricia
Gerontologist, Patient
"You don't realize how much you're missing out on when you have trouble hearing. I was worried my hearing would only get worse if I didn’t take action. Fortunately, a friend of mine had a great experience at Flex Audiology, which made my decision to seek help much easier. At my first appointment..."
Michael B.
Patient
Excellent service. Knowledgable doctors and very nice staff. Highly recommend! Drs Person and McGuire are both professional and compassionate/understanding to their patients concerns and needs. I had tried hearing aids a few years ago only to end up frustrated with them. This time around was a totally different experience. If there is a question that they cannot answer they will reach out to whomever necessary to find the answer. I also deal with tinnitus and Flex Audiology was the only place that offers tinnitus cognitive behavior therapy to learn how to manage my tinnitus. No, tinnitus cannot be cured but it CAN be managed to help you lead a healthier/happier life. I myself am in the healthcare profession and know what to look for as far as quality care. I would not hesitate to recommend Flex Audiology to anyone who has hearing needs.
Donna L
Patient
"Since having my hearing aids fitted, I now feel included with my surroundings and able to hear the beautiful sounds around me. The brain needs clear signals to embed or consolidate new memories. If the signal is fuzzy, the brain decides that the signal is not clear enough to work with."
Patricia
Gerontologist, Patient
"You don't realize how much you're missing out on when you have trouble hearing. I was worried my hearing would only get worse if I didn’t take action. Fortunately, a friend of mine had a great experience at Flex Audiology, which made my decision to seek help much easier. At my first appointment..."
Michael B.
Patient
Further Questions?
You can fill out the form on the right with any questions you still have about your appointment, or if you need to reschedule for any reason, and we will contact you as soon as we can.
Lawrenceburg, IN
Harrison, OH
Further Questions?
You can fill out the form on the right with any questions you still have about your appointment, or if you need to reschedule for any reason, and we will contact you as soon as we can.
Lawrenceburg, IN
Harrison, OH
Further Questions?
You can fill out the form on the right with any questions you still have about your appointment, or if you need to reschedule for any reason, and we will contact you as soon as we can.